PC Solutions / DMEFree New Year Holiday Hours

Dear RxDME2000 and DMEFree software and clearinghouse users,

Happy New Year and best wishes for a healthy, prosperous 2009!

Our office will be closed Wednesday 12/31/2008 at 12:00 pm est

and reopen Friday 01/02/2009 at 9:00 am est.

Please note:  IF YOUR SOFTWARE EXPIRES

There is always a temporary activation code

at www.dmefree.com

click on the "Program Expire? click here" link

on left side of screen under menu.

Follow prompts

you will need your account# which is in your

company configuration screen on the Clearinghouse tab

 

The information on your Registration screen MUST MATCH

the attached Activation sheet.

It is Case Sensitive ,  the company names must match

use the Dashes in the Code etc.

Thank you, your business is appreciated

Thank you

 

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

From PCSolutions / DMEFree "Quick Notes"

Attached is the CMS Medicare 2009 DMEPOS Allowable's table 1st Qtr 2009.

The table is in PDF format, you will need Adobe Reader to view.

 

We are working on the 1st Qtr Data file for import into DMEFree and RxDME2000 which will allow you to update your allowable's.  An email will be sent when this is available.

 

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Other News;

 

For the latest List Serve Articles from CMS you can go to our home page

http://www.dmefree.com   and click on Click here to open Daily CMS News   or

 http://dmefreecmsblog.blogspot.com/

this is in a blog format, so you can search for past articles based on keywords.

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PCSolutions has setup a Support Forum to allow support questions to be asked and answered by our support team as well as comments from other users.  go to ;

http://www.dmefree.com/supportforum/index.php

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And don't forget as the year comes to a close,  if your system expires and you need a new activation code asap , then go to

http://www.dmefree.com/activationcodepage.htm

Best wishes for a healthy 2009 and happy holiday season

Thank you

 

Mike Feldman

 

PCSolutions

www.dmefree.com

fax 860 974 1886

SYSTEM STATUS December 15, 2008

All Claims submitted

All Reports and ERNs processed and emailed to clients

Servers running fine

Realtime Elig check operational

Thank you

 

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

RelayHealth Notify: Claims: CPIDs 2755 and 3595 CareChoices/Preferred Choices: CPID Consolidation

RelayHealth has been informed that all electronic claims for CPIDs 2755 and 3595 CareChoices/Preferred Choices (payor ID 38269) can be consolidated under CPIDs 7459 and 3591 Priority Health of Michigan (payor ID 38217) effective immediately.

In order for providers to make a smooth transition, please be aware of the following changes:

• RelayHealth will temporarily convert CPIDs 2755 and 3595 CareChoices/Preferred Choices to CPIDs 7459 and 3591 Priority Health of Michigan until January 5, 2009.
• All claims for CPIDs 2755 and 3595 CareChoices/Preferred Choices can be submitted using CPIDs 7459 and 3591 Priority Health of Michigan effective immediately.
• The last date that CPIDs 2755 and 3595 CareChoices/Preferred Choices will be accepted at RelayHealth is January 5, 2009.
• Effective January 6, 2009, all claims for CPID 2755 and CPID 3595 CareChoices/Preferred Choices must be submitted to RelayHealth using CPID 7459 and CPID 3591 Priority Health of Michigan. 

Failure to use the correct CPID for CareChoices/Preferred Choices claims submitted on or after January 6, 2009 will cause the claims to reject at RelayHealth.

 

PC Solutions publishes new Forum at DMEFree.com

PC Solutions publishes new Forum at DMEFree.com

Wikipedia explains it here http://en.wikipedia.org/wiki/Internet_forum

Basically it is a place to ask questions and have either the PCSolutions DMEFree support team answer them or to have other users in the forum put in their support advice as well.

 

Thank you

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

Mondays DMERC Reports Delayed

CEDI didnt make any announcement, so after calling the help desk it was discovered that CEDI couldnt get the claims over to the DMERC's yesterday,,, they were finally sent and the reports for Monday will be available (we hope)

on Wednesday.

 

Thank you 

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

11/21/2008 SYSTEM STATUS

All systems running all report being processed

ERNs will follow shortly

Thank you

 

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

PC SOLUTIONS / DMEFREE support Center will be closed onThursday, November 27, 2008 in observance of the Thanksgiving Day Holiday.

The PC SOLUTIONS / DMEFREE Support Center will be closed on Thursday, November 27, 2008 and Friday November 28, 2008 in observance of the Thanksgiving Day Holiday.

Due to the company holiday, on Friday November 28, 2008, PC SOLUTIONS / DMEFREE will have limited staff available for support coverage. We ask for your patience with possible less than normal response times.

Customers may use one of the following to obtain support;

1. Email support@dmefree.com

2. Use our web based support ticket case system at

http://www.dmefreeserver.com/Customer50/

Use our Support Forum at

http://www.dmefreeserver.com/dmefreeforum/simpleforum.cgior

4 . Fax us at 860 974 1886

Note: If your software expires on that day you can get a temporary code here

>http://dmefree.com/activationcodepage.htm

Claims and statements will follow their normal processing schedule.

PC SOLUTIONS / DMEFREE will resume normal support coverage on December 1, 2008.

We wish you a healthy and safe Holiday.

Thank you Mike Feldman

PCSolutions

DMEFREE Notify: Claims: CPIDs 1786, 8561 Avera Health Plan

DMEFREE has recently been notified that the current claims routing method for CPIDs 1786, 8561 Avera Health Plan has been terminated. As DMEFREE continues to research another connection, we have temporarily discontinued accepting claims submitted to these CPIDs into our system. We apologize for any inconvenience this may have caused and will provide additional information as it is received.

Action Needed: Providers will need to submit these claims on paper until further notice.