PC Solutions publishes new Forum at DMEFree.com

PC Solutions publishes new Forum at DMEFree.com

Wikipedia explains it here http://en.wikipedia.org/wiki/Internet_forum

Basically it is a place to ask questions and have either the PCSolutions DMEFree support team answer them or to have other users in the forum put in their support advice as well.

 

Thank you

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

Mondays DMERC Reports Delayed

CEDI didnt make any announcement, so after calling the help desk it was discovered that CEDI couldnt get the claims over to the DMERC's yesterday,,, they were finally sent and the reports for Monday will be available (we hope)

on Wednesday.

 

Thank you 

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

11/21/2008 SYSTEM STATUS

All systems running all report being processed

ERNs will follow shortly

Thank you

 

Mike Feldman

PCSolutions

www.dmefree.com

fax 860 974 1886

PC SOLUTIONS / DMEFREE support Center will be closed onThursday, November 27, 2008 in observance of the Thanksgiving Day Holiday.

The PC SOLUTIONS / DMEFREE Support Center will be closed on Thursday, November 27, 2008 and Friday November 28, 2008 in observance of the Thanksgiving Day Holiday.

Due to the company holiday, on Friday November 28, 2008, PC SOLUTIONS / DMEFREE will have limited staff available for support coverage. We ask for your patience with possible less than normal response times.

Customers may use one of the following to obtain support;

1. Email support@dmefree.com

2. Use our web based support ticket case system at

http://www.dmefreeserver.com/Customer50/

Use our Support Forum at

http://www.dmefreeserver.com/dmefreeforum/simpleforum.cgior

4 . Fax us at 860 974 1886

Note: If your software expires on that day you can get a temporary code here

>http://dmefree.com/activationcodepage.htm

Claims and statements will follow their normal processing schedule.

PC SOLUTIONS / DMEFREE will resume normal support coverage on December 1, 2008.

We wish you a healthy and safe Holiday.

Thank you Mike Feldman

PCSolutions

DMEFREE Notify: Claims: CPIDs 1786, 8561 Avera Health Plan

DMEFREE has recently been notified that the current claims routing method for CPIDs 1786, 8561 Avera Health Plan has been terminated. As DMEFREE continues to research another connection, we have temporarily discontinued accepting claims submitted to these CPIDs into our system. We apologize for any inconvenience this may have caused and will provide additional information as it is received.

Action Needed: Providers will need to submit these claims on paper until further notice.